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FAQ’s

Do I need travel insurance?

Travel insurance is essential for any trip.

All medical care is private. If you need treatment in a foreign country it could end up costing a small fortune, which is why worldwide travel insurance is necessary.

Best to have you and your loved one’s fully covered and give yourself, peace of mind.

How old do I have to be to purchase a package?

Each Travel Package will contain the main traveller that will be the primary contact for the group.  As the main traveller, you represent that you have the legal authority and capacity to enter into the Agreement and that you are age 21 or older.  Anyone under that age will need a Parent or Guardian to accompany them during the trip.

I'm travelling on my own, can I share with anyone as I don't want to be on my own?

Being a Single Traveller can be a little intimidating.

So you do have an option to share a room with one of the many Wrestling Travel Fraternity Members if you wished.

You can make new friends and create some awesome moments. But if you don’t feel that this option is for you, then please remember that you can always have your own room at your request (Subject to Charges).

What is a Single Traveller Supplement?

The Single Traveller Supplement is a travel industry premium charged to Solo travellers when they take a room alone. The amount involved reflects the standard accommodation rate.

What type of Hotel will I be allocated?

We pride ourselves on extensively searching for the very best Hotels that we can offer, worldwide.

As a minimum, we offer 3 Star Accommodation and upon request, we can offer up to 5 Star Accommodation.

Amenities will differ from time to time but, we will ensure that your room maintains decent standards of living, along with a safe and secure environment.

 

 

 

Is my booking protected?

Yes, all of our Wrestling Travel Packages are covered by both ABTA and ATOL.

This ensures peace of mind and complete protection for all of our Customers

For more information please visit:

https://www.abta.com/help-and-complaints/frequently-asked-questions/what-atol

Can the price of a Travel Package change?

All quotes that are given by Wrestling Travel are valid for a period of up to 7 Days. Once this quote has expired, a new quote will be offered at your request.

Please be advised that the price may increase from time to time.

Note: Travel Packages consisting of flights, hotels, etc are subject to change.

What is an ESTA and why do I need it?

ESTA is an automated system that determines the eligibility of visitors to travel to the United States under the Visa Waiver Program (VWP). Authorization via ESTA does not determine whether a traveller is admissible to the United States

Who You Are:

  • You are a citizen or eligible national of a Visa Waiver Program country.
  • You are currently not in possession of a visitor’s visa.
  • Your travel is for 90 days or less.
  • You plan to travel to the United States for business or pleasure.
  • You want to apply for a new authorization for one person or a group of applications for two or more persons.

What You Need:

  • Valid passport from a Visa Waiver Program country
  • Valid credit card (MasterCard, VISA, American Express, and Discover (JCB, Diners Club)) or PayPal to pay the US $14 per application.
  • Your contact information.
  • Your most recent employment information, if applicable.

You can apply for an ESTA by visiting:

https://esta.cbp.dhs.gov/esta/application.html?execution=e1s1

Travelling to the United States of America with Criminal Convictions.

If you have a criminal record and attempt to travel without a visa, you may be refused entry into the United States.

Even if your conviction makes you Ineligible to travel to the U.S., you may be able to obtain a temporary waiver of this ineligibility.

We would advise you to contact the US Embassy directly at:

https://uk.usembassy.gov/embassy-consulates/

How and when can I pay off my trip / direct debit options?

You are able to pay off your balance in full at any time.

You may do so by contacting us between the hours of 9am-6pm, Monday-Friday (Except Bank Holidays and Seasonal Holidays)

Under our Payment Plan, payments must be collected via Direct Debit. Payments are collected at the end of every month.

If you wish for payments to be taken on specific days, please speak to one of our agents

Are transfers included?

We are happy to confirm that Transfers from Airport to Hotel, are included, dependant on the package which had been booked at the time.

We only offer a one way Transfer, from the arriving Airport.

If you wish for us to organise a Transfer from Hotel to the Aiport for your Departure, please speak to one of our Agent’s, they will be more than happy to assist.

What is my Baggage Allowance?

Baggage Allowance is dependant on the airline which you have been allocated.

Generally, the rule is 2 pieces per person.

One piece is usually a weight limit of 23Kgs (Checked In) and another Carry On Bag.

Any excessive bags which weigh more than the designated allowance will be subject to an extra charge.

Please check with your designated Airline, if there is any confusion or if you need further assistance, please contact one of our Wrestling Travel Agents.

Where is my Hotel?

The precise location will be provided to the main traveller 6-8 weeks prior to the event.

What if I miss my flight?

We would like to emphasise that it the Traveller’s sole responsibility to ensure that they allow themselves enough time to get to the airport and check-in. Upon occasion, a Passenger can Check In, early depending on which airline will host your flight.

As the soul responsibility lays with the passenger, in the event of missing the flight, the Passenger must seek help from the Airline. Wrestling Travel, will not accept any responsibility for lateness or any cancellation from Airline Operators.

Can I cancel my trip and get a refund?

All Travel Packages sold by Wrestling Travel are non-refundable.

Once a client has paid either upfront or under our Payment Plan, this secures their place.

In the event of non-attendance or change of mind, we will gladly cancel your trip.

As per our terms conditions, we will not offer any refunds on deposits or any payments which have been made.

Travel Packages may be transferred provided the new main traveller agrees in writing to abide by the Agreement of our Terms and Conditions.

What happens if I fail to keep up my Travel Package Payments?

We will always ensure that you will be communicated with.

However, failure to abide by our Terms and Conditions will lead to your payment reaching  Default Status. Thus, you will forfeit any payments made. Please ensure that all payments are up to date and honoured.

What happens if I need to cancel after I already purchased the package?

Travel Package sales are final.  Travel insurance is recommended in case of cancellation due to unforeseen circumstances, including, without limitations, personal illness or injury, inclement weather, etc.

You are welcome to contact a travel insurance provider of your choice for further information.

How will the event ticket seats be assigned?

Seating assignments, including section and row, are assigned on a first-come, first-served basis by Travel Package tier, in the order in which the purchase is confirmed.

When will I receive all the event tickets?

Most often, your Travel Package will be shipped to your shipping address 4 weeks before the event. In some cases, your Travel Package will be shipped to your hotel, or your tickets will be available for pickup at your designated hotel, where a Wrestling Travel Team Member will be able to provide your tickets.

What are the Security Procedures for attending an Event?

Each Venue has a strict Policy on Bags that are allowed into the venue.

Our advice is to  Head down early. Enhanced security is in place. Pack light, Security will only allow small bags into the arena.

For example:

Guests are welcome to carry-in:

  • Clear bags that are 12″ x 6″ x 12″ or less in size (1 bag per person)
  • Small purses/handbags (clutch-type bags) that are 4.5″ x 6.5″ or less in size (1 per person)
  • Food of any kind that is contained in a clear plastic bag
  • Factory-sealed, plastic bottles of water or soft drinks that are 20 oz. or less in size (reusable water bottles are not permitted)
  • Still-photography cameras with a lens that is 6″ or less in length not contained in a case
  • Hand-carried jackets, blankets, or other items, which will be patted down or searched.

All bags and other permissible items will be subject to multiple screenings prior to entering the Host Venue.

The following items are not permitted to be carried into Host Venues:

  • Seat cushions of any size except those for medical needs
  • Glass bottles, cans, coolers of any kind, thermoses or ice chests
  • Alcohol of any kind
  • Banners of any size
  • Flags that are not the official flag of a country, ones that are displayed on a stick or a pole or cannot reasonably be hand-held by a single person
  • Umbrellas, strollers, laser pointers, and balls of any kind including full-sized footballs
  • Single purpose video cameras or still-photography cameras with a lens longer than 6″
  • Selfie Sticks
  • Weapons, any item that may be used as a projectile or one that is deemed dangerous by Venue Management
  • Any animal with the exception of a service animal
  • Any other item deemed inappropriate by Venue Management

Please check with your Host Venue ahead of time as some venues will differ on certain policies.